Privacy Policy
Last updated: 30 August 2026
Dhara Yoga (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, how it may be shared, and the rights you have in relation to your personal information.
This policy applies to information collected through the Dhara Yoga website, including when you book or attend a yoga class.
1. Who We Are
Dhara Yoga operates this website and provides yoga classes and related services.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: dhara@dharayoga.co.uk
2. Information We Collect
We may collect and process the following types of personal information:
Personal Information
- Your name
- Your email address
- Your telephone number
Booking Information
- Details of classes you book
- Booking dates and times
- Attendance information
- Information associated with your booking or customer account
Our bookings are managed using Amelia, our appointment and booking management system.
Account Information
Where applicable, we may collect information associated with an account you create on our website, such as your login details.
Payment Information
When you make a payment for a class or other service, payment information is processed securely by Stripe, our payment service provider.
We do not store your full payment card details on our website.
Technical Information
When you use our website, certain technical information may be collected automatically where necessary for the operation and security of the website. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Basic technical information about your visit
3. How We Collect Your Information
We may collect personal information when you:
- Book a yoga class through our website
- Create or use an account
- Contact us by email or through our website
- Make a payment for our services
- Attend one of our classes
- Use or browse our website
We do not currently use third-party analytics or advertising services to track your activity across the internet.
4. How We Use Your Information
We use your personal information where necessary to:
- Process and manage class bookings
- Manage your customer account, where applicable
- Process payments
- Communicate with you about your bookings
- Respond to enquiries and requests
- Provide and administer our yoga classes and services
- Maintain the security and functionality of our website
- Maintain appropriate business and booking records
- Improve our services and website
- Comply with legal and regulatory requirements
We will only use your personal information for marketing communications where we have an appropriate lawful basis to do so.
5. Legal Basis for Processing
Under UK data protection law, we rely on one or more of the following lawful bases when processing your personal information:
Contract
We may process your information where it is necessary to provide a service you have requested, such as processing and managing a yoga class booking.
Consent
We may process your information where you have given us consent for a specific purpose, such as receiving marketing communications.
Where we rely on consent, you can withdraw that consent at any time.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests, such as administering and improving our services, maintaining website security and managing our business, provided those interests do not override your rights and freedoms.
Legal Obligation
We may process or retain information where this is necessary for us to comply with a legal or regulatory obligation.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share personal information with trusted third-party service providers where this is necessary to provide our services or operate our website.
These may include:
Amelia
We use Amelia as our booking and appointment management system. Amelia helps us manage class bookings, customer information and appointment-related information.
Stripe
We use Stripe to securely process payments made through our website. Payment information is handled by Stripe in accordance with its own privacy and security practices.
Website and Technical Providers
We may share information with website hosting, maintenance and other technical service providers where necessary to operate, maintain and secure our website.
We may also disclose personal information where required by law, regulation, legal process or where necessary to protect our rights, customers, property or business.
Third-party providers that process personal information on our behalf are expected to maintain appropriate security and data protection measures.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting, regulatory or other legitimate business requirements.
Generally:
- Booking information: We retain booking and attendance information for as long as reasonably necessary to manage bookings, maintain business records and meet our legal obligations.
- Account information: We retain account information while your account remains active, unless we are required or permitted to retain it for longer.
- Enquiries and correspondence: We retain information relating to enquiries for as long as reasonably necessary to respond to and manage the enquiry.
- Payment and financial records: We retain relevant transaction and financial records for the period required by applicable legal and accounting requirements.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
8. Your Data Protection Rights
Under UK data protection law, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Ask us to restrict how we process your information in certain circumstances
- Object to certain types of processing
- Withdraw consent where we rely on consent to process your information
- Request a copy of certain personal information in a portable format where applicable
To exercise any of these rights, please contact us at:
Email: dhara@dharayoga.co.uk
9. Cookies
Our website uses cookies and similar technologies where necessary to provide essential website functionality.
These may be used to:
- Support essential website functionality, including the class booking system
- Remember information necessary for your use of the website
- Improve your experience when using our website
We do not currently use cookies for advertising or third-party analytics.
We have also disabled Amelia's optional usage-data sharing functionality.
You can control or disable cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the website or booking system.
If we introduce analytics, advertising or other non-essential tracking technologies in the future, we will update this Privacy Policy and implement any consent mechanisms required by applicable law.
10. Data Security
We take reasonable and appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss or destruction
- Misuse
- Alteration
- Unauthorised disclosure
However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.
11. Third-Party Websites
Our website may contain links to websites, platforms or services operated by third parties.
These third-party websites have their own privacy policies and terms, and we are not responsible for their privacy practices, content or security.
We recommend reviewing the relevant privacy policy before providing personal information to any third-party website.
12. Children's Privacy
Our services are intended to be used by individuals who are legally able to enter into an agreement for the relevant service.
We do not knowingly collect personal information from children where doing so would be unlawful.
Where a booking involves a child or young person, a parent or legal guardian may be required to provide consent and relevant information on their behalf.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we process personal information.
Any changes will be published on this page and the “Last updated” date will be amended accordingly.
We recommend checking this page periodically to remain informed about how we handle personal information.